Question 1

How to contact us

Accepted Answer

• 25 Fairfield Close, Dingle, Co Kerry, Ireland
 • 066 91 30405 (when dialing from Ireland)
 • 001 781 632 3705 (when dialing from Ireland)
 • + 353 66 9130405 (when dialing from Europe)
 • The 001 781 632 3705 number is also registered with WhatsApp and Viber so you can also use these apps to contact us at no charge.
 • Click here (mailto:harrietscottagedingle@gmail.com)to email us

Question 2

How do I book a stay at Harriet's Cottage

Accepted Answer

• Click here (https://www.harrietscottage.com/pricing-availability)for instructions
 • A booking is confirmed once we receive the deposit payment of 50% of the total cost.
 • The remaining balance must be paid 60 days prior to check-in. Failure to pay the balance by the due date may result in cancellation.
 • Payment methods accepted include credit card, bank transfer or cash (subject to approval by Harriet’s Cottage).

Question 3

When can we check in and when do we checkout?

Accepted Answer

• Check-in is from 3.00pm on the day of arrival.
 • Check-out is by 10.00am on the day of departure.
 • Late check-out requests must be arranged in advance (not always possible) and may incur additional charges.

Question 4

Can I book an individual room?

Accepted Answer

Harriet’s Cottage is rented on a full house basis (not individual rooms)

Question 5

What are the overall Terms & Conditions?

Accepted Answer

Click here (https://www.harrietscottage.com/terms)for our house guide that contains

Question 6

What is your Cancellation Policy

Accepted Answer

• Cancellations made 60 days or more before check-in will receive a refund of any monies paid. Note this may be slightly more /less due to currency varying conversation rates (if applicable). Harriet’s Cottage is not responsible for any slight variation.
 • Cancellations made within 60 days of check-in will not be refunded.
 • No-shows or early departures are non-refundable.

Question 7

What are the House Rules?

Accepted Answer

We kindly ask that you adhere to the following house rules:

- Be considerate of your neighbors. Please do not have loud music playing, leave trash outside the house etc. - As owners, having a house in Dingle has been a lifelong dream of ours. We ask that you treat it like your own. Be careful not to break any items or mark the walls.

- If you do break something, please report it to us by email. We understand that this sometimes occurs, and we will assess the breakage to determine if the replacement cost needs to be covered by you.

- After every departure we do an audit of the house and if any items are missing, we will reach out to you to get an explanation and assess the cost of replacement. Most of the time items are taken by accident.

- Unlike other rental homes the cost of electricity is included in your rental charge. We ask that you do not take advantage of this by leaving items such as heating, showers etc on for any extended period.

Question 8

How do I access the Cottage

Accepted Answer

A key lockbox is installed at the front door. Before arrival, we will send you details on how to access this.

Question 9

How do I get myself to Harriet's Cottage

Accepted Answer

Click here (https://www.harrietscottage.com/_files/ugd/4bf11b_12836370f8504dcfbd48d83a7474757a.pdf)to get details instructions on how to get to Harriet's Cottage

Question 10

Is Smoking allowed

Accepted Answer

Smoking is not permitted anywhere inside the property, due to possible fire hazards. Smoking is allowed in the back gardens as long as cigarettes are properly extinguished and disposed of in the ash tray. Under no circumstances may the guest(s), or his/her guests dispose of their cigarettes on the floors, grounds, private lawns, or public common areas of the premises.

Question 11

Is the cost of electrical and Wifi included?

Accepted Answer

Yes . Saying that we have a utility fair usage policy to create a hassle-free environment for the lead guest and to ensure that the guests heating and electricity usage is not excessive and kept within reasonable, sensible and environmentally friendly limits.

Question 12

Is soap provided

Accepted Answer

Yes. Please let us know after you check in if this is running low and we will restock it.

Question 13

Do you provide bed linens, towels and face clothes?

Accepted Answer

Yes

Question 14

Is there a Washing Machine and Clothes Dryer in the house?

Accepted Answer

Yes, both.

Question 15

Is there an Hair Dryer, Iron and Ironing Board in the house?

Accepted Answer

Yes

Question 16

Tell me about safety in the house

Accepted Answer

Please click here (https://www.harrietscottage.com/_files/ugd/4bf11b_bfa19660249e41769ec6ddc7d2013cc6.pdf)for a safety card outlining all the safety features of the house.

Question 17

I am bringing my child, what do you provided?

Accepted Answer

We can provide a highchair, a pack n'play cot, a bed guard and a stair guard at no additional charge upon request. Please note Please note we do not provide specific bed linen for the travel. There is regular clen bed linen in the closet beside the main bathroom which can be used.

Question 18

Can I bring my dog?

Accepted Answer

We love dogs and are delighted if you can bring your own pooch with you to Dingle and  Harriet’s Cottage. Dingle and its  surroundings are great for dogs. In front  of Harriet’s Cottage is a large green area where they will love to run around. As always when outdoors with your dog please pick up their poop.

You can bring your dog to the beach (must be kept on a leash), here are a few close to  Dingle -

Ventry Beach  10 minute drive 
Ballydavid Beach.  15 minute drive 
Inch Beach  30 minute drive

A few doggie house rules: 
We please ask that you keep the dog off the beds and couch.  
We understand that a situation may arise when an accident will occur in the  house. 
We ask in such cases that you clean it up as soon as possible (cleaning  supplies are found under the sing in the kitchen).

I hope your dog enjoys Harriet’s Cottage. Let us know if there is anything we can do to  make their stay as fun as yours.

Question 19

Do you accept Hen and Stag parties?

Accepted Answer

Sorry, we don't.

Question 20

Can I charge an electric car at Harriet's Cottage?

Accepted Answer

Unfortunately not but there are Electric Car Charging stations in Dingle, click here (https://maps.app.goo.gl/FcAtSE2L9CazMuS86)for all the options.

Question 21

What if we break something?

Accepted Answer

Breakages occur so just let us know and depending on the breakage we will let you know if it needs to be replaced or not.

Question 22

Where do I do with the trash?

Accepted Answer

There are two bins located in the kitchen, one for regular trash and one for recycling (including glass). Under the sink you will find a supply of trash bags (not recycle trash has to be put in loose into the main bin in the shed). Once the bins are full, please bring is to the back of the house where they can be placed in larger bins. The larger of the bins in the shed is for recycling and the small one for regular trash.

Question 23

How does heating work in the house?

Accepted Answer

In the bedrooms you have electric heaters. Press the + button on the heater screen to see if it is turned on. If not check that the wall power switch beside it is on as well as the side power button on the heater.  Use the + or – button to adjust the heat as necessary. In each bathroom, there is a wall mounted heater that works by pulling the string attached to it. Hallway & Living Room: In these areas of the house, we have Storage Heaters. Again, make sure they are switched on. The science behind them is that they store heating overnight and then warm the area during the day. The dial on top lets you adjust the amount of heat being stored and heat being dispersed.. The fireplace in the living room can also disperse heat (power switch is to the lower right side).

Question 24

Explain the water situation in the house?

Accepted Answer

Hot Water In Ireland, hot water (for baths, showers, and sinks) is done via an electric emersion system. This differs from places like the U.S. where you have hot water on demand. The Irish way may sound technical, but the following guide should help. Master Bedroom Shower: This shower is electric. To operate, pull the outside cord, you will then see the green power light on the shower unit. Press the power button. On the high setting the shower can sometimes be difficult to get the right temperature as it varies between hot and cold with the slightest adjustment of the temperature dial. If this occurs change the dial to fully cold and then adjust up from there. This usually corrects the issue. To change between the shower hose and the rainfall head there is a dial at the bottom of the vertical silver bar. Water for Sinks & The Main Bath: At the left side of the kitchen wall there is a with different time increments (15/30/45/60 mins). For a quick shower or water for the sink pick the 15 option and wait. Longer/many showers, pick the 30 min or 45 min option. Drinking Water :Tap water is perfectly safe to drink. In case you feel otherwise, you will be able to buy large bottles of water in any of the town’s supermarkets
Hot Water In Ireland, hot water (for baths, showers, and sinks) is done via an electric emersion system. This differs from places like the U.S. where you have hot water on demand. The Irish way may sound technical, but the following guide should help.
 
Master Bedroom Shower: This shower is electric. To operate, pull the outside cord, you will then see the green power light on the shower unit. Press the power button. On the high setting the shower can sometimes be difficult to get the right temperature as it varies between hot and cold with the slightest adjustment of the temperature dial. If this occurs change the dial to fully cold and then adjust up from there. This usually corrects the issue. To change between the shower hose and the rainfall head there is a dial at the bottom of the vertical silver bar.
 
Water for Sinks & The Main Bath: At the left side of the kitchen wall there is a with different time increments (15/30/45/60 mins). For a quick shower or water for the sink pick the 15 option and wait. Longer/many showers, pick the 30 min or 45 min option.
 
Drinking Water :Tap water is perfectly safe to drink. In case you feel otherwise, you will be able to buy large bottles of water in any of the town’s supermarkets